Welcome to Agro Naija. This Billing Policy outlines the terms and conditions governing billing, payments, refunds, and other related matters for services provided through our website, Agro Naija. By using our services, you agree to comply with this Billing Policy. If you do not agree, please refrain from using our services.

1. Payment Terms
2. a) Billing Cycle:

All payments for services offered on Agro Naija must be made in advance. The billing cycle and payment frequency may vary based on the type of service you choose, such as premium ads or featured listings.

1. b) Accepted Payment Methods:

We accept the following payment methods:

• Debit/Credit Cards (Visa, MasterCard, etc.)
• Bank Transfers
• Mobile Payment Solutions (where applicable)

Payments must be made in the specified currency, and you are responsible for any additional fees imposed by your financial institution.

2. Pricing and Taxes
3. a) Pricing Information:

The prices for our services are clearly listed on our website. Prices are subject to change without prior notice. However, any changes will not affect payments already made for ongoing services.

1. b) Taxes:

Prices displayed are exclusive of applicable taxes. Any required taxes, duties, or fees will be added to the final bill and are the responsibility of the customer.

3. Invoices
4. a) Invoice Delivery:

Invoices will be sent to the email address associated with your account. You are responsible for ensuring that your email information is accurate and up-to-date.

1. b) Invoice Disputes:

If you believe there is an error in your invoice, you must notify us within 7 days of receiving the invoice. Disputed amounts will be reviewed and resolved promptly.

4. Refund Policy
5. a) Eligibility for Refunds:

Refunds are issued only under the following conditions:

• Duplicate payments were made in error.
• Services were not delivered as advertised due to a fault on our end.

Refund requests must be submitted in writing to support@agronaija.com within 14 days of the payment date.

1. b) Non-Refundable Payments:

Payments made for services already rendered (e.g., completed ad campaigns or expired listings) are non-refundable.

1. c) Processing Refunds:

Approved refunds will be processed within 15 business days and will be credited to the original payment method.

5. Cancellations
6. a) User-Initiated Cancellations:

You may cancel a service at any time. However, cancellations do not entitle you to a refund for unused portions of the service unless otherwise stated in this policy.

1. b) Service Suspension or Termination:

We reserve the right to suspend or terminate your access to services if payment is not received by the due date. Reinstatement of services may require full payment of outstanding balances.

6. Late Payments

Failure to make payments on time may result in:

• Suspension of services until payment is received.
• Late payment fees, where applicable.
• Termination of your account for repeated non-payment.

7. Fraud Prevention

To protect against fraudulent transactions, Agro Naija reserves the right to:

• Verify payment details before completing transactions.
• Suspend services if suspicious activity is detected.
• Report fraudulent activity to the appropriate authorities.

8. Changes to Billing Policy

We reserve the right to update or modify this Billing Policy at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after the changes signifies your acceptance of the updated terms.

9. Contact Information

If you have questions or concerns about our Billing Policy, please contact us: support@agronaija.com

Thank you for choosing Agro Naija. We are committed to providing transparent and secure billing processes to support your needs.