Welcome to Agro Naija’s FAQ section. Below are answers to common questions to help you understand and use our services effectively. If your question isn’t answered here, feel free to contact us at eogwuche990@gmail.com.

General Questions

1. What is Agro Naija?

Agro Naija is an online platform where individuals and businesses in the agriculture sector can buy, sell, and advertise their products and services. We connect farmers, traders, and agro-business professionals in a simple and efficient way.

2. Who can use Agro Naija?

Anyone involved in the agricultural industry, including smallholder farmers, agro-equipment retailers, seed distributors, agricultural consultants, and buyers, can use Agro Naija to post ads, find products, or connect with service providers.

3. How do I create an account?

Click on the “Sign Up” button on the homepage and follow these steps:

• Provide your name, email address, and phone number.
• Create a password.
• Verify your email or phone number.

Once verified, you’re ready to start using our services.

4. Is Agro Naija free to use?

Basic functionalities such as browsing ads and creating a standard ad are free. However, we offer premium features like featured listings and priority placement for a fee.

Posting Ads

5. How do I post an ad?

To post an ad:

• Log in to your account.
• Click on the “Post Ad” button.
• Fill out the required details, including product/service description, price, location, and upload relevant images.
• Submit the ad for approval.

6. What types of products or services can I advertise?

You can advertise a wide range of agriculture-related products and services, including:

• Crops, seeds, and fertilizers
• Farming tools and machinery
• Agro consultancy services
• Livestock and poultry
• Farmland for sale or lease

7. How long does it take for my ad to be approved?

Ads are typically reviewed and approved within 24 hours. If there are issues, you’ll receive an email detailing the required changes.

Buying and Selling

8. How do I contact a seller?

Each ad includes the seller’s contact information (phone number or email). Use the provided details to contact them directly.

9. How can I ensure a safe transaction?

• Meet in person whenever possible.
• Avoid making payments before receiving the product.
• Use Agro Naija’s verified payment options for secure transactions.

10. Can I negotiate prices?

Yes, most sellers are open to negotiations. Use the contact details provided to discuss terms with the seller.

Premium Features

11. What are the benefits of a featured ad?

Featured ads get more visibility and appear at the top of search results, increasing your chances of getting responses.

12. How much do premium services cost?

Premium service pricing varies depending on the type of service and duration. Pricing details are listed in the “Pricing” section of our website.

Account Management

13. How do I reset my password?

Click on “Forgot Password” on the login page, enter your registered email, and follow the instructions sent to your inbox to reset your password.

14. Can I delete my account?

Yes, you can delete your account by contacting our support team at eogwuche990@gmail.com. Note that deleting your account will remove all your ads and data permanently.

Technical Support

15. The website isn’t loading properly. What should I do?

• Clear your browser’s cache and cookies.
• Ensure you have a stable internet connection.
• Try accessing the website on a different device or browser.

If the issue persists, contact our technical team at eogwuche990@gmail.com.

16. I encountered a scam. What should I do?

Report suspicious activities or scams by emailing us at eogwuche990@gmail.com with the details. We’ll investigate and take appropriate action.

Contact Us

If you have any further questions, feel free to reach out:

• Email: eogwuche990@gmail.com
• Address: Mano Close, Trikania, Kaduna

Thank you for choosing Agro Naija!